Terms and Conditions
Last updated: 9 October 2026
These terms apply to your use of healthcure.co.nz and to all treatments, bookings and gift vouchers supplied by HealthCure Massage (“we”, “us”, “our”). By booking, buying or using our website, you agree to them.
1. About us
HealthCure Massage, Unit D, 301 Botany Rd, Golflands, Auckland 2013, New Zealand.
Phone: 020 4188 0000
Email: sim@healthcure.co.nz
Hours: Monday to Friday 10 am to 6 pm; Saturday and Sunday 10 am to 4 pm.
2. Our services
We provide professional therapeutic and relaxation massage only. We do not provide sexual services of any kind, and any inappropriate behaviour will result in the session ending immediately without refund and may be reported to the Police. Our treatments are not a substitute for medical advice, diagnosis or treatment. Descriptions of benefits on our website are general information, and results vary between people.
3. Bookings
You can book online through our booking platform (Fresha), by phone or by message. A booking is confirmed once we or the booking platform confirm it. Please arrive a few minutes early. If you arrive late, your treatment may be shortened so we can keep to the schedule for the next client, and you will still be charged the full price.
4. Cancellations and no-shows
Please give us at least 24 hours’ notice to cancel or reschedule so we can offer the time to someone else. Late cancellations (less than 24 hours’ notice) and no-shows may be charged up to the full price of the booked treatment. If we need to cancel or reschedule, we will contact you and offer a new time or a full refund.
5. Prices and payment
Prices are in New Zealand dollars and include GST where applicable. Prices, treatments and special offers may change at any time, but a confirmed booking will be honoured at the price shown when you booked. Payment is due at the time of booking or at the end of your treatment, as shown at checkout. Special offers cannot be combined unless stated.
6. Gift vouchers (e-vouchers)
Vouchers are redeemable only for the treatment or value stated and are subject to availability. They are valid for 12 months from the date of purchase unless stated otherwise, are not redeemable for cash, and cannot be replaced if lost, stolen or misused after delivery. Vouchers may be transferred to another person. Any unused balance is not refunded, but this does not affect your rights under New Zealand consumer law.
7. Your health and conduct
You must tell us about any injury, medical condition, medication, allergy or pregnancy that may affect your treatment, and update us if anything changes. We may decline or modify a treatment if we think it is unsafe, or if you are unwell. You may ask us to adjust pressure or stop at any time. Please treat our staff and clinic with respect and arrive free from the influence of alcohol or drugs.
8. Using our website
All content on healthcure.co.nz, including text, images and branding, belongs to us or our licensors and may not be copied or reused without our written permission. You must not misuse the website or try to interfere with its operation. We try to keep the site accurate and available, but we do not guarantee it will be error-free or uninterrupted. Links to third-party sites are provided for convenience, and we are not responsible for their content.
9. Liability and your consumer rights
Nothing in these terms limits your rights under the Consumer Guarantees Act 1993, the Fair Trading Act 1986 or other New Zealand law. Subject to those rights, and to the extent the law allows, we are not liable for indirect or consequential loss, or for harm caused by your failure to disclose relevant health information or follow our advice. Our services are provided with reasonable care and skill.
10. Privacy, changes and governing law
How we handle your personal information is explained in our Privacy Policy. We may update these terms from time to time, and the version on this page applies to bookings made after the “last updated” date. These terms are governed by New Zealand law, and the New Zealand courts have non-exclusive jurisdiction. Questions? Contact us at sim@healthcure.co.nz.